User Interface Guide
Learn how to find a page, select an account, save a change and follow its progress.
Where to find it: Documentation > Hosting Manager > User Interface Guide.
Available to: Anyone reading the public documentation. The related SHM action still follows the role stated on its page.
Before you start
Always read the page title, selected account, domain, and role before using an action. Browser tabs can keep different account contexts, which is useful only when you remember which tab is which.
Navigation and search
The left menu shows only features available to the active context. Use its filter to find a visible item; use the header search for broader SHM resources. A missing result should trigger a role, ownership, feature-profile, and service check.
Tables and actions
Filters narrow the current data set, selection boxes enable bulk operations, and row actions affect the resource shown on that row. Refresh after a change when the page does not update automatically.
Forms and confirmations
Complete the required fields first. Optional fields still matter when changing ownership, routing, security, retention, or limits. Read deletion and replacement confirmations carefully so you do not change the wrong account or domain.
Jobs and progress
Provisioning, migration, backup, restore, scanning, and service changes may continue as background jobs. Wait for a final success or error; a progress bar at 90% is not a completed service.
Status language
| State | Meaning |
|---|---|
| Success / completed | The requested SHM operation reached a final successful state. Verify the external result. |
| Queued / running | Work is pending or active. Do not start a dependent step yet. |
| Warning | The request may have completed partially or needs a decision. Read the message. |
| Error / failed | The operation did not complete. Preserve the error and relevant logs before retrying. |
How to use it
- Select the account you want to work with, if your login manages more than one.
- Choose a tool from the menu and check the page title before editing.
- Save your changes and read the result shown on the page.
Result and next check
You should be able to identify the active scope, understand whether an action is immediate or asynchronous, and know where SHM reports the final outcome.
Theme color