Edit FTP Account

Change an FTP user's password, home folder or access settings.

Where to find it: Open the account and choose Edit FTP Account.

Available to: The account owner, their reseller or the server administrator. Availability depends on the hosting plan and installed services.

How to use it

1. Select the FTP user you want to change.
2. Update the password, folder or available access restriction.
3. Save and reconnect with the FTP client to check the result.

FTP paths, quotas, and IP policy

An FTP user has its own access path and disk quota. Choose a directory inside the account boundary and verify that it exists and is accessible to that user. A stale directory is not repaired by changing unrelated accounts.

The FTP Access Policy supports inheriting the account default, unrestricted access, the Account IP Access list, or a custom source list. These are FTP controls, not an SSH/SFTP entitlement. Verify a new FTP session from the intended source after changing the policy.