DNS Zone Editor

Change where your domain's website, email and other services point.

Where to find it: Open the account, choose DNS Manager, then open DNS Zone Editor.

Available to: The account owner, their reseller or the server administrator. Availability depends on the hosting plan and installed services.

Before you start

A correct record in SHM does not change registrar delegation, and public DNS may remain cached until its TTL expires. Confirm who is authoritative for the zone before editing it.

Why use it — and when not to

Use DNS Zone Editor for zones or records that SHM is authorized to manage. Do not use it to assume registrar delegation or a third-party authoritative zone changed automatically.

How to use it

  1. Find the record by its name and type.
  2. Enter the destination required by your website or service provider.
  3. Save and check the public record after its cached value expires.

Zone ownership, DNSSEC, and mail records

Select the exact owned zone and inspect current records before changing them. DNSSEC operations include state inspection, enable/disable, and rollover; publish the correct DS record at the parent/registrar when required. Enabling local signing alone does not complete the external delegation.

Use the supported mail-record synchronization for SPF/DKIM and related zone records, then verify authoritative answers. For clustered or Cloudflare-managed zones, check the corresponding synchronization/queue result instead of assuming that a saved local record is already public.

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