FTP Accounts

Create FTP logins for people or applications that need to upload files.

Where to find it: Open the account and choose FTP Accounts.

Available to: The account owner, their reseller or the server administrator. Availability depends on the hosting plan and installed services.

How to use it

1. Create an FTP user and choose the folder it may access.
2. Set its password and available access restrictions.
3. Connect with an FTP client and test access to the intended folder.

FTP paths, quotas, and IP policy

An FTP user has its own access path and disk quota. Choose a directory inside the account boundary and verify that it exists and is accessible to that user. A stale directory is not repaired by changing unrelated accounts.

The FTP Access Policy supports inheriting the account default, unrestricted access, the Account IP Access list, or a custom source list. These are FTP controls, not an SSH/SFTP entitlement. Verify a new FTP session from the intended source after changing the policy.