Resellers

Resellers is where a provider creates and manages delegated hosting businesses without giving them unrestricted server administration.

Where to find it: Open the Server menu and choose Resellers. Conditional items appear only when their service is installed and available.

Available to: Root only.

What this page does

Reseller pages help providers separate responsibility between the platform owner and customer-facing resellers. They cover ownership, account delegation, limits, packages, access expectations, and operational boundaries so resellers can serve customers without receiving unnecessary server-wide control.

Before you start

Resellers can affect server-wide or multi-account behavior. Review the current state, expected service impact, and rollback path before applying a change.

Why use it — and when not to

Use Resellers for the resource described on this page. Choose a narrower account or reseller page whenever the task does not need server-wide authority.

How to use it

1. Open Resellers in the correct role and confirm the selected target.
2. Review the current values before editing them.
3. Change only the fields required for the task and read any confirmation carefully.
4. Wait for a final result, then test the affected service or resource.

Result and next check

A successful action updates the selected SHM resource and returns a final status. Read that status and verify the resulting service before treating the work as complete.