Restore mail and MySQL backups

Recover selected email files, databases or tables from a local backup.

Where to find it: Account > Backup > Mail restore points or Database restore points.

Available to: The account user for their own account, root, and the owning reseller, subject to the assigned feature profile and installed services.

What this page does

Use the restore-point browser to choose the exact backup and items. Restoring into the live location changes the working service; restoring to an alternative directory or SQL files lets you inspect the backup first.

Before you start

Confirm the point date, account, and selected items. Save current data before replacing it. Local browsing and restore require an available advanced-backup schedule for the account.

Destination choices

Progress, logs, and aborting

Keep the restore identifier returned when the job starts. Follow that job’s status and log; do not start a duplicate restore simply because the browser connection was interrupted. An abort request stops further work where supported, but it is not an automatic undo of files or database writes already completed.

The public account API exposes start, status, log, and abort endpoints for both mail and MySQL restores. Database/table selection and mail item names must come from the corresponding backup listings. The User API reference contains all required and optional fields.

How to use it

1. Choose the restore point and browse its contents.
2. Select mail files/folders, complete databases, or individual SQL table files.
3. Choose the live or inspection destination and review the confirmation.
4. Start the restore and follow the authoritative job status and log.
5. Verify mail visibility or representative database queries and application behavior.

Result and next check

The selected items are present at the requested destination and the final job result is successful. Inspect per-item errors and partial results before reporting the entire restore complete.