DNS Manager

Find a domain's DNS records and update where its website, email and other services point.

Where to find it: Open the Server menu and choose DNS Manager.

Available to: Root and resellers. A reseller sees only delegated accounts and provider-approved packages or features.

Before you start

A correct record in SHM does not change registrar delegation, and public DNS may remain cached until its TTL expires. Confirm who is authoritative for the zone before editing it.

Why use it — and when not to

Use DNS Manager for zones or records that SHM is authorized to manage. Do not use it to assume registrar delegation or a third-party authoritative zone changed automatically.

How to use it

1. Search for the domain and open its DNS records.
2. Add or edit the required record, checking its name, type and destination.
3. Save and check the domain using the service you changed, allowing for DNS caching.

Zone ownership, DNSSEC, and mail records

Select the exact owned zone and inspect current records before changing them. DNSSEC operations include state inspection, enable/disable, and rollover; publish the correct DS record at the parent/registrar when required. Enabling local signing alone does not complete the external delegation.

Use the supported mail-record synchronization for SPF/DKIM and related zone records, then verify authoritative answers. For clustered or Cloudflare-managed zones, check the corresponding synchronization/queue result instead of assuming that a saved local record is already public.