Email Account Details

Review a mailbox's settings, storage use and access options.

Where to find it: Open the account, choose Email Accounts, then open Email Account Details.

Available to: The account owner, their reseller or the server administrator. Availability depends on the hosting plan and installed services.

Before you start

Mail changes affect delivery and sometimes existing client connections. Confirm the exact address or domain, preserve credentials, and use delivery reports or the queue to verify the result.

Why use it — and when not to

Use Email Account Details for the selected account or server mail workflow. Use DNS Manager, Services, Mail Queue, or Delivery Reports instead when the problem belongs to delegation, service installation, queued transport, or delivery evidence.

How to use it

1. Select the mailbox you want to inspect.
2. Review its storage, status and access settings.
3. Use its available edit or Webmail action for the next task.

Mailbox access and client credentials

Mailbox security separates app passwords, Webmail two-factor authentication, access controls, and IP restrictions. Login, incoming delivery, and outgoing sending can be restricted independently; inspect the affected direction before assuming a password reset is needed.

Per-mailbox IP policies can inherit account defaults or use the supported override. Use Service Access for defaults and Protected Mail for one-time app passwords. Test both receiving and authenticated sending after a policy change.