Module index
Find the SHM page you need for a particular task.
Where to find it: Documentation > Hosting Manager > Module index.
Available to: Anyone reading the public documentation. The related SHM action still follows the role stated on its page.
Before you start
Choose the smallest scope first: account before reseller, reseller before root. That one habit prevents an impressive number of avoidable support stories.
Main sections
| Section | Use it for |
|---|---|
| Server administration | Accounts, services, security, monitoring, backups, global configuration, licensing, and updates. |
| End user account | Websites, domains, mail, databases, files, apps, certificates, account security, usage, and backup access. |
| Reseller guide | Delegated account account creation, ownership, packages, capacity, and support. |
| API | External automation using documented, role-scoped endpoints. |
| Troubleshooting and operations | Evidence-first incident handling and escalation. |
Common task map
| Task | Page |
|---|---|
| Create or edit a customer | Create Account or List Accounts. |
| Turn an addon domain into its own account | Addon to Account. |
| Choose server components | Services. |
| Route a domain to PHP, Node.js, or a container | Web Manager. |
| Protect HTTP traffic | HTTP Guard, ModSecurity, and per-domain Web Manager settings. |
| Improve and verify website cache | Cache Manager. |
| Investigate a site | Diagnostics Center, Logs, Health Center, and Resource Usage. |
| Manage a WordPress site | WordPress Manager. |
How to use it
- Describe the resource: server, reseller, account, domain, mailbox, database, application, or file.
- Choose the matching section and page.
- Check access, prerequisites, and impact on that page.
- Return here only if the task crosses modules.
Advanced workflows
Use the dedicated guides when you need more than a basic on/off change: service IP policies, Protected Mail, PHP process managers, database profiles, website restrictions and redirects, Antivirus recovery, and mail/MySQL restoration.
Availability follows the actual license entitlement, assigned feature profile, role, and installed runtime. A custom package name such as “Pro” is not itself a separate technical permission.
Result and next check
You should arrive at one primary page and, at most, a small number of related verification pages. If the plan requires clicking half the panel, the task probably needs to be split into clearer stages.
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