Backup

Create a backup or choose an available copy to restore.

Where to find it: Open the account, choose Backup or Remote Backup as shown in the account menu, then select Backup.

Available to: The account owner, their reseller or the server administrator. Availability depends on the hosting plan and installed services.

Before you start

Restoring a backup can overwrite newer data. Check the backup date, choose what to restore and make sure there is enough free disk space before starting.

Why use it — and when not to

Use Backup to create, find, inspect, or recover the documented backup scope. Do not start a restore until the point, target, replacement behavior, and customer approval are clear.

How to use it

1. Choose the backup type offered by your provider.
2. Create a new backup or open an available restore point.
3. Wait for the job to finish before downloading or checking the recovered data.

On-demand backups and selective restoration

The account Backup view separates files, database, and mail restore points and offers Create backup now where available. Use an existing completed point to browse and restore only the required items. A queued or running backup is not yet a verified restore point.

For files, choose the intended original or alternative destination, then follow progress to completion. For mail/MySQL, see the selective restore guide. Verify restored files, ownership, and the application before deleting the source backup.

Result and next check

Wait for the job to finish and check its final status. After a restore, open the affected website, mailbox or database to confirm it works.