Account PgSQL Processes

PgSQL Processes is an account-scoped troubleshooting page for reviewing PostgreSQL activity that belongs to the selected hosting account.

Where to find it: Open the account and choose Account PgSQL Processes.

Available to: The account user for their own account, plus root or the owning reseller when working inside that account. The item may be hidden when its feature profile or required service is disabled.

What this page does

The page helps account owners, resellers, and support staff diagnose slow PostgreSQL applications without giving them unrestricted server access. It filters process information to the selected account and exposes only the actions allowed for that account scope.

Before you start

Account PgSQL Processes is an evidence page. Refresh it in the correct scope and correlate the result with the owning service or logs before using a disruptive action.

Why use it — and when not to

Use Account PgSQL Processes when you need current evidence or a bounded status view. Do not use one snapshot as the only basis for a destructive action; correlate it with time, scope, logs, and the affected service.

How to use it

1. Choose the exact account, domain, service, process, or time range.
2. Refresh the data and read the status in context.
3. Correlate it with logs or a second status source before taking action.
4. If an action is needed, use the smallest supported action and refresh again.

Result and next check

Opening or refreshing Account PgSQL Processes does not change configuration. If the page offers an action such as kill, clear, retry, or restart, that action has its own impact and must be confirmed separately.