Mail Queue

Mail Queue lists messages waiting in the server queue and provides controlled actions for investigation and queue handling.

Where to find it: Open the Server menu and choose Mail Queue. Conditional items appear only when their service is installed and available.

Available to: Root only.

What this page does

Use Mail Queue for provider operations in the server scope. Read the current state first because actions here may affect several accounts or shared services.

Before you start

Mail changes affect delivery and sometimes existing client connections. Confirm the exact address or domain, preserve credentials, and use delivery reports or the queue to verify the result.

Why use it — and when not to

Use Mail Queue for the selected account or server mail workflow. Use DNS Manager, Services, Mail Queue, or Delivery Reports instead when the problem belongs to delegation, service installation, queued transport, or delivery evidence.

How to use it

1. Open Mail Queue in the correct role and confirm the selected target.
2. Review the current values before editing them.
3. Change only the fields required for the task and read any confirmation carefully.
4. Wait for a final result, then test the affected service or resource.

Result and next check

A successful action updates the selected SHM resource and returns a final status. Read that status and verify the resulting service before treating the work as complete.