Server administration

Server administration covers provider-level work: accounts, services, security, monitoring, backups, configuration, and the tools that affect more than one customer.

Where to find it: Documentation > Hosting Manager > Server administration.

Available to: Anyone reading the public documentation. The related SHM action still follows the role stated on its page.

What this page does

Use Server administration for provider operations in the server scope. Read the current state first because actions here may affect several accounts or shared services.

Before you start

Examples use placeholder accounts, domains, addresses, and credentials. Replace them deliberately, and never paste passwords, API keys, tokens, or private keys into tickets or shared notes.

Why use it — and when not to

Use Server administration to understand or plan the supported workflow. Do not treat an example as authorization or as proof of the current state on a particular SHM server.

How to use it

1. Identify whether the task is server-wide, reseller-scoped, or limited to one account.
2. Open the page that owns the resource instead of using a nearby page with a similar name.
3. Read the page-specific prerequisites and impact before changing anything.
4. Verify the result in SHM and from the customer-facing service.

Result and next check

Reading this page changes nothing in SHM. Follow the linked workflow only after confirming the role, target, and expected impact.