Account MySQL Processes

Account MySQL Processes shows active MySQL/MariaDB activity for the selected hosting account so users and support teams can diagnose slow or stuck database work without leaving SHM.

Where to find it: Open the account, choose MySQL Databases, then open Account MySQL Processes.

Available to: The account user for their own account, plus root or the owning reseller when working inside that account. The item may be hidden when its feature profile or required service is disabled.

What this page does

Use this page to review the account-scoped process list, identify long-running queries, confirm database user and host context, and terminate a problematic process only when the impact is understood.

Before you start

Account MySQL Processes is an evidence page. Refresh it in the correct scope and correlate the result with the owning service or logs before using a disruptive action.

Why use it — and when not to

Use Account MySQL Processes when you need current evidence or a bounded status view. Do not use one snapshot as the only basis for a destructive action; correlate it with time, scope, logs, and the affected service.

How to use it

1. Choose the exact account, domain, service, process, or time range.
2. Refresh the data and read the status in context.
3. Correlate it with logs or a second status source before taking action.
4. If an action is needed, use the smallest supported action and refresh again.

Result and next check

Opening or refreshing Account MySQL Processes does not change configuration. If the page offers an action such as kill, clear, retry, or restart, that action has its own impact and must be confirmed separately.